PRIVATE CLIENT EXPERIENCE
Client Experience
The path to participation begins with contact to the Leronis network. Product information, a review of the requirements and documentation guide you through the next steps. After setup, ACCÈS, PRIVÉ and CERCLE determine the scope of support and reporting.
THE PROCESS
From first contact to strategy access.
- 01
Make contact
You submit your request and, where applicable, name the Leronis representative who introduced you.
- 02
Get to know the Prime Account
The conversation centres on the strategy, the account structure, the costs and the risks.
- 03
Review the requirements
Residence, suitability and the required documents determine the next steps.
- 04
Set up participation
Account and contract setup follow the documented product process.
- 05
Stay informed
Reporting and support depend on your service tier; individual care is part of CERCLE.
TRANSPARENCY & REPORTING
Understand what you are participating in.
A well-founded decision needs clear answers on strategy, account, costs and risks. The product and contract documents provide the basis for this.
Account and responsibility
Which company is your contractual partner, how the account is held and who is responsible for implementation.
Strategy activity
Traceability of activity inside the structure.
Results and costs
How gains and losses are allocated and which fees affect your outcome.
Reporting
Which information you receive and how reporting differs between the service tiers.
Deposits and withdrawals
Which procedures, deadlines and restrictions apply to the product.
SERVICE MODEL
Access connects. Service differentiates.
ACCÈS, PRIVÉ and CERCLE all give access to the same core strategy. The differences lie in support and in the scope of reporting. Individual private-client care belongs to the highest tier, CERCLE.
ACCÈS
- Core strategy, digital onboarding, standard reporting and standard support: Included
- Prioritised support and enhanced reporting: Not included
- Dedicated relationship contact, individual reviews and individual reporting: Not included
- Highest service priority: Not included
PRIVÉ
- Core strategy, digital onboarding, standard reporting and standard support: Included
- Prioritised support and enhanced reporting: Included
- Dedicated relationship contact, individual reviews and individual reporting: Not included
- Highest service priority: Not included
CERCLE
- Core strategy, digital onboarding, standard reporting and standard support: Included
- Prioritised support and enhanced reporting: Included
- Dedicated relationship contact, individual reviews and individual reporting: Included
- Highest service priority: Included
The service tier changes the scope of service, not the core strategy. More service means neither higher returns nor lower risk.